Our Services
Below is a summary of some of the services that we can offer to your business. If you think that we may be able to help you, then please click on any of the images on the left to go to the 'Contact Us' page.
| Define your business requirements
You already know that Information Technology can help you to run your business by giving you easy access to information. But you want to make sure that whoever supplies new equipment and services understands your specific aims and objectives. As an independant suppplier, BroSys will work with you to define requirements and eliminate ambiguity, so you can be confident that prospective suppliers are given a clear understanding of your needs and whether their products can meet your demands. - Define business goals - Understand requirements - Provide system specification
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| Procurement Support
Once the decision to invest in new technology has been made, you'll need to spend valuable time finding suitable suppliers and wading through a minefield of techno speak. And at the same time you'll need to qualify and understand the claims of suppliers. BroSys will guide you through the procurement process, helping to build the package of solutions that will meet your needs. If your business employs it's own IT team you may still benefit from this support, and BroSys will work with your team to ensure that a complete package is delivered so that they can fully support new systems within their own capabilities. - Translate busines requirements to 'techno speak' - Understand suppliers' capabilities and limitations - Evaluate solutions - Purchase only what you need
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| Implementation Management
Where business goals and timescales aren't fully appreciated by the implementation teams, then information technology projects can falter. This can be true with either third party vendors or even an enthusiastic in-house IT team. Technical issues during implementation require an understanding both of the business needs and of technology capabilities. Since a 'one-size-fits-all' approach rarely works, BroSys will provide guidance and clear direction so that the best decisions for your business are made. Ultimately steering the implementation to conclusion in realistic timescales and avoiding long and costly delays. - Understand your business - Address problems quickly - Communicate with suppliers, and stakeholders within your business - Deliver solutions on time and to budget - Provide support to users and in house technology teams
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| | Network and PC install and support
Where you have straightforward PC/network installation and support needs, BroSys can provide equipment upgrades using industry standard, brand name hardware and software, along with ongoing tehcnical support. In the event of problems we can offer a resolution service using remote access technology to get you back up and running quickly. - Network and broadband internet installation and setup - PC supply and configration and software installation - Troubleshooting and whole system recovery - Scheduled maintenance plans put in place for backups/anti-virus
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| Information Security review and advice
Great emphasis is now placed on data security, and much of the focus is directed on data either sent out of your business intentionally, or held on laptops. However, inside your business you have an obligation to ensure that data can only be accessed by those that need to. This includes printed documents as well as electronically held data. But more importantly, loss of data normally means loss of business. Do you have an information security policy in place so that your staff know how to protect data in your business? Do you know where you might be exposed? BroSys can review your business and provide advice on what actions you need to take to keep the data that you hold secure - Data handling and storage procedures - Security systems (Firewall, Anti-Virus, intruder detection) - Social enginneering
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